The scheduled maintenance has been completed successfully and all services are fully operational.
Posted Oct 29, 2026 - 06:43 GMT
Verifying
Verification is currently underway for the maintenance items.
Posted Oct 29, 2026 - 06:41 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 29, 2026 - 06:00 GMT
Scheduled
We will be carrying out planned maintenance on Thursday 29 October from 06:00 to 08:00 GMT, before the school day starts.
During this time the Satchel One platform, including the website and mobile apps, will be unavailable.
We expect to finish earlier and will post an update here as soon as service is restored.
Thank you for your understanding while we carry out this necessary work.
Posted Oct 28, 2026 - 10:23 GMT
This scheduled maintenance affected: Satchel One Website, iOS & Android Apps, Reports, Text-to-Speech Service, Desktop Notifications, Email Notifications, Single Sign-on: Active Directory, Single Sign-on : Google, Single Sign-on: Office 365, Single Sign-on: RM Unify, Help Centre, Data sync: RM Unify (Glow), Data sync: Wonde, and Data sync: Groupcall XoD.