We are happy to confirm that the issue is now fully resolved.
Oct 15, 17:12 BST
We are continuing to monitor for any further issues.
Oct 15, 11:19 BST
A fix has been implemented and we are monitoring the results.
Oct 15, 08:00 BST
A solution has been found and new notifications are coming through again now. We will continue to work on this for a little longer to ensure the problem has been fully resolved. Thanks again for your patience and understanding!
Oct 14, 18:25 BST
We are still looking into the issue with notification not being made. We do apologise for the inconvenience and will post another update soon.
Oct 14, 16:30 BST
Our engineering team is still looking into this issue, thank you for your patience and understanding.
Oct 14, 16:00 BST
We are investigating whether any other types of notifications are affected, for example, email or mobile. Most of these should remain unaffected.
Oct 14, 15:49 BST
We have detected an issue in our platform which is preventing new notifications for being created, specifically those listed under the bell icon on the website. We are currently investigating the issue and we will post an update as soon as we can.
Oct 14, 15:47 BST