All Systems Operational
Satchel One Website ? Operational
iOS & Android Apps ? Operational
Reports ? Operational
Timetables Operational
Text-to-Speech Service ? Operational
Help Centre ? Operational
Desktop Notifications ? Operational
Email Notifications ? Operational
Single Sign-on: Active Directory Operational
Single Sign-on : Google Operational
Single Sign-on: Office 365 Operational
Single Sign-on: RM Unify Operational
Data Importers: Groupcall XoD ? Operational
Data importers: RM Unify (Glow) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 26, 2022

No incidents reported today.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

Sep 13, 2022
Resolved - This incident has been resolved.
Sep 13, 18:00 BST
Update - We will continue to monitor the situation until we are certain it is fully resolved.
Sep 13, 10:34 BST
Update - We have made some further improvements to assist users who were seeing a spinner on the login button when they returned to the website after having successfully logged in before.

Visiting the login page or school public home page after having previously logged in on the same device will now redirect users to their dashboard. This will eliminate the need to log in again since they already have an active session.

Sep 13, 10:34 BST
Monitoring - This issue should now be fixed but if you are still having issues please try logging out for your Office or Google account first, and then clear cache.

You can read more details about this here:
https://status.satchelone.com/incidents/r5xyzykr4klj

Sep 9, 11:15 BST
Sep 12, 2022

No incidents reported.